Just need to check a status?
Most questions are answered by a fresh tracking lookup.
If a status hasn't updated, a delivery looks stuck, or a parcel shows delivered but never arrived, log it here. We'll check with the carrier's data and follow up by email.
Give it a few hours after booking — the carrier's own system often takes time to register the first pickup scan before it becomes searchable.
This usually reflects a delay on the carrier's side, not a display issue here. If it's been over 5 days with no movement, raise a ticket and include your AWB.
Check with anyone else at the address first — many carriers mark delivery on handoff to a neighbour, guard, or reception desk. If it's genuinely missing, raise a ticket right away.